Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create a business account (name, company name, title, email, phone, address, website)
• Submit a notary order or service request
• Contact us through our contact form
• Apply as a notary vendor
• Make a payment through our payment portal

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs through cookies and tracking technologies.

2. Cookies and Tracking Technologies

We use the following tracking technologies on our website:

• Google Analytics (GA4) — to analyze website traffic and user behavior
• Google Tag Manager (GTM) — to manage and deploy tracking tags
• Meta Pixel — to measure the effectiveness of our advertising and to serve relevant ads on Facebook and Instagram
• Google Ads Remarketing — to show ads to users who have previously visited our website

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Meta ad preferences at facebook.com/ads/preferences.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill notary service orders
• Create and manage your business account
• Process payments and send invoices
• Communicate with you about your orders and account
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraudulent or unauthorized activity

4. Third Parties We Share Data With

We share your information with the following third-party service providers who assist us in operating our business:

• Zoho CRM — customer relationship management and order tracking
• Zoho Books — payment processing and invoicing
• Zoho Forms — form submission and data collection
• Google LLC — analytics, advertising, and tag management
• Meta Platforms Inc. — advertising and remarketing
• Zoho SalesIQ — live chat and customer support

We do not sell your personal information to third parties. We only share your data with service providers who are necessary to operate our business and who are contractually obligated to protect your data.

5. Payment Information

Payments are processed through Zoho Books, our third-party payment processor. We do not store your credit card or banking information on our servers. All payment transactions are encrypted and processed securely. Please review Zoho's privacy policy at zoho.com/privacy.html for information on how they handle your payment data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are typically retained for a minimum of seven (7) years in accordance with standard business recordkeeping practices.

7. Your Rights Under New Jersey Law

As a New Jersey resident, you have certain rights regarding your personal information, including:

• The right to know what personal information we collect and how it is used
• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)

To exercise any of these rights, please contact us at orders@notarycapitol.com.

8. Children's Privacy

Our services are intended for business use only and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

9. Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: